Shipping Policy
At Max Fashions, we aim to provide a smooth and efficient shopping experience. Below are the details of our shipping policy:
1. Shipping Methods and Delivery Times
We offer various shipping methods depending on your location. The shipping time varies by the shipping method chosen and the delivery location. Below are our standard shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that shipping times are estimates and may vary depending on the carrier and external factors such as weather or holidays.
2. Shipping Costs
Shipping costs depend on the weight of your order, the shipping method selected, and the delivery address. You can see the total shipping cost during checkout before completing your purchase.
3. Order Processing
Orders are processed and shipped within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day. We will notify you via email once your order has been shipped, and a tracking number will be provided if available.
4. International Shipping
We currently offer international shipping to select countries. Shipping times and costs for international orders may vary, and customers are responsible for any import duties, taxes, or fees that may apply at customs. Please ensure that the shipping address is complete and accurate to avoid delays.
5. Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses at this time. We recommend using a physical address for faster delivery.
6. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s website. If you have any issues tracking your order, please contact us.
7. Shipping Delays
While we strive to ensure that your order arrives on time, Max Fashions is not responsible for any delays caused by the carrier, weather, customs clearance, or other unforeseen circumstances. In case of delays, we will do our best to assist you in resolving any issues.
8. Damaged or Missing Items
If your order arrives damaged or is missing items, please contact our customer support team within 7 days of receipt. We will investigate the issue and either replace the damaged or missing items or provide a full refund based on your preference.
9. Contact Us
If you have any questions about our shipping policy or need assistance with an order, please contact us at:
Max Fashions
833 East Michigan Street, Suite 900, Milwaukee, WI 53202
Phone: (414) 277-9300
Email: shop@maxfashions.live